We provide free 24/7 technical support, basic administration and support for your domain zones (DNS). If within a month the traffic consumption greatly exceeds 5 TB per month, we reserve the right to reduce the channel capacity to 10 Mbit/s by the end of the month. At any rate, you can order a server with free HestiaCP, FastPanel or aaPanel panels. When ordering a server for a year, you can get a Sectigo PositiveSSL certificate for free upon request. In case of an early termination of the server rental, the cost of the SSL certificate is deducted, it is possible to deduct funds as compensation for the services provided as part of a free transfer or basic administration at our discretion (see the refund policy). To order a server for a test, contact a technical support specifying the purpose of the test, the desired tariff and the duration of the test.
I found cheaper, what's the point of buying from you?We focus on customers who need inexpensive hosting and data center services, combined with a good level of service, performance and reliability. Our services are cheap at a relative market evaluation of such factors as "the price/level of service", "the price/the volume of services is provided". Our motto: "To help the client, not to prove that everything works on our part."
Often, customers compare only the price, not considering how the pricing took place, or compare different configurations of competitors' "identical" tariffs. It is necessary to pay attention to the actual fulfillment by the provider of the undertaken obligations, guarantees and additional options. What does it cost only to provide support that responds to requests faster than once a day and tries to solve the client’s request, rather than declaring the serviceability of the services provided and avoiding participating in the solution of the request in essence. We declare: we have one of the best price/service/reliability ratio on the market!
Why are you better than others?We have an excellent set of options that are included in our services. We provide basic support for free, resolving customer requests, the essence of which goes far beyond our obligations to ensure the operation of services. We try to be attentive to you, understand you and your needs, provide just such a solution that will allow you to achieve the desired functionality and results using our services.
The technical implementation of the infrastructure and platforms that provide the services we offer is much closer to the premium segment than the price of our services :)
We love this job. We love technology and help other people do interesting projects. We are delighted with computers. We live to solve problems, create values and do cool things. And we love to share these things with others ;)
Have I pay something if I register or take the server for a test?Not. Registration does not oblige you to anything. You don’t have to provide any information about yourself, except email, if you do not order services for a test. If you order a server for a test, you will not be required to prolong and pay for such a server if you do not want to do it yourself.
When will my order be completed?Your orders are processed automatically in a few minutes, you save time and get started the fastest. When ordering the price configuration of a dedicated server, the installation period is about 20 minutes, depending on the speed of installation of the OS image you ordered. Typically, installing a virtual server or hosting takes up to 10 minutes. Registration of domain names takes 1-72 hours, depending on the conditions and speed of registrars of specific zones.
Will you help me transfer or set up the site?Yes, ordering a service includes the option of assistance in transferring your projects to us or initial server configuration. To do this, after ordering the services you need, contact technical support with the appropriate request.